Freshsales
Personalize engagement, shorten your sales cycle, and grow your business with Freshsales
About
Powered by Freddy Al and built on the next-generation customer engagement platform, Freshsales Suite helps unify internal silos and deliver personalized experiences across marketing and sales. The all-in-one intelligent CRM includes sales force automation, marketing automation, chat, and telephony in a single and intuitive UI. It empowers sales and marketing teams to attract the best leads, engage meaningfully, close deals faster, and nurture lasting relationships.
This integration facilitates a two-way data sync between Freshsales and Gong.
Media
Features
Send Freshsales Data to Gong
- See a list of calls associated with each of the Freshsales records in Gong
- Filter calls by Freshsales fields
- View deals and their potential revenue value in the Accounts page
Use Gong data in Freshsales
- View Gong Call recordings without leaving Freshsales product
- Have a repository of calls and Action items from Gong
- Automatically create tasks in Freshsales with Action Items from Gong Calls
Connect
Available to Freshsales customers on Enterprise plans.
Pre-Installation page
- Go to the Freshsales configuration page and enter a valid email address
- Click on next will take you to the Gong connect page
- Gong access key and access secret will be available in Gong instance
- Open Gong Website and then create an account
- Under User icon dropdown click on company settings
- In company settings page, click on the API under Ecosystem section
- Click on API Keys tab, there will be Get API Key button
- Click on API Key button will provide us with the Gong Access key and Access secret
- Copy the Gong Access key and Access secret and paste it in the Required fields
- Entered email address cannot be changed after final validation
- To edit email address hit the ‘Change Email’ button on the Email card
- Hit the connect button to validate the page.
Post-Installation page
- Go to configuration page
- Hit the edit button on Gong access secret and key to edit Gong access secret and key
- Enter the Correct Gong access secret and key and hit connect to validate
- Hit the edit button on Freshsales domain and API key to edit Freshsales domain and API key (optional)
- Enter the correct Freshsales domain and API key and hit connect to validate (optional)
*oAuth Workflow Coming Soon
