About

Klenty is the AI sales engagement platform that helps reps open more conversations, book more meetings, place dials, improve connect rates, and manage multi-channel outreach.

Calls made from Klenty now live in Gong- the same place as the rest of your sales team's conversations. This turns Gong into a single source of truth for every customer conversation, with each completed call synced and attributed to the right owner automatically.

Media

Features

Call Recordings Synced to Gong
Completed call recordings sync to Gong automatically. If a recording is not ready the moment the call ends, the call still syncs, and the recording uploads to Gong as soon as it's available.
Call Outcome Synced
Each call's outcome syncs to Gong along with the recording, so the call record reflects what actually happened, no manual updates needed.
Call Metadata Sent to Gong
 From-number, to-number, date & time, and call direction all sync with every call, giving Gong full context alongside the recording.
Calls Attributed to the Right Gong User
Klenty admin maps each Klenty user to a Gong user, so every synced call shows up under the right owner in Gong.
Contacts Matched Correctly
 Klenty admin maps Klenty prospect fields to Gong's contact fields - Name, Email, Phone, and Title - so Gong can match the call to the right contact.
One Connection for the Whole Team
 A single team-level connection covers everyone - no need for individual reps to authorize the integration separately. Less admin, more control.

Benefits

More value from Gong's AI
Gong is where conversations get analyzed and coached. Klenty makes those conversations happen, so every call your reps place feeds directly into Gong's coaching and analytics.
Single Source of Truth for Every Conversation
Calls sync to Gong automatically the moment they are completed, so every customer-facing conversation lives in one place, alongside the rest of your team's activity.
Visibility Into Rep Coverage
Calls are credited to the right Gong user through Owner Mapping, so managers can see dialing coverage by rep during reviews.

FAQ

The call still syncs and appears in Gong, unlinked to any contact.
No. Each call syncs once and is never duplicated.
All calls are synced, but Gong does not process calls less than 60 seconds.

Integration Diagrams

Data

Call

Call

Klenty
Klenty
Data

Klenty Call Activity (call details, recording, rep, prospect)

Klenty Call Activity (call details, recording, rep, prospect)

Requirements

Subscriptions Required

Must have a Klenty subscription. Must have a Gong Engage subscription

Authenticating User Requirements

To authenticate this integration for the first time, a user must be an admin in Klenty, able to authorize the connection to Gong.

Connect

In Klenty
1. Connect Gong
Go to Settings → Integrations, find Gong, and click Connect. Authorize Klenty in Gong (OAuth); one Gong account is connected for the whole team. The Gong card then shows the connected account, a "Your Gong integration is live" status, and a Disconnect option.

2. Set Up Owner Mapping
Map each Klenty user to a Gong user, so their calls are attributed correctly.

3. Set Up Field Mapping

Map Gong's contact fields - Name, Email, Phone, Title to Klenty prospect fields (standard or custom). The direction for every field is "Sync from Klenty." Settings can be copied to all users.

4. Enable Trigger

On call completion, sync activity in Gong



How Calls Sync
  • Contacts must already exist in Klenty (via CSV import or existing sources).
  • Reps make calls through the Klenty dialer as usual.
  • On completion, Klenty automatically syncs the caller, from-number, to-number, date & time, direction, call outcome, and recording attributed to the rep's mapped Gong user.
  • The recording uploads after the call and may take a short time to appear.



Filter by Feature

Push Events to Activity Timelines
Show in Gong

Developed By

Klenty

Connect

Filter by Feature

Push Events to Activity Timelines
Show in Gong

Developed By

Klenty

Connect