Staircase
Make data-driven decisions without drowning in data
About
This integration Gong pulls Gong conversations and insights into Staircase AI, allowing businesses to correlate Gong data with other sources to gain a more holistic view of their accounts.
Media
Features
Use Gong Data in Staircase
Provide a single source of truth for each account with Gong Data in Staircase and ensure CS teams capture and analyze all customer interactions, and receive alerts to potential risks and opportunities across their book of business.
Connect
- As a Staircase AI admin, navigate to the settings page
- Click on the integrations tab, then on the Gong card
- Click the "Connect" button
- Authorize the Staircase AI app on Gong
- Staircase AI will now pull conversations data and associate it with meetings on the timeline
